On October 23, during a news conference held in Harbin to discuss the theme of “Promoting High-Quality Development,” it was announced that the business environment in Harbin has been steadily improving since the beginning of the year. From January to September, the city saw the establishment of 42,900 new enterprises, marking a year-on-year growth of 15.96%—the highest rate among the four major cities in Northeast China.
At the conference, Yue Lijuan, Secretary of the Harbin Municipal Bureau of Business Environment, highlighted the government’s dedication to enhancing the business climate. “Creating a first-class business environment is vital to boosting market confidence and promoting high-quality economic and social development,” she remarked.
Yue pointed out that during the first nine months of the year, Harbin ranked first in the province for its efforts to optimize the business environment. The city is rigorously aligning with national and provincial evaluation standards, with ongoing reforms focused on market access, acquiring operational spaces, public service facilities, labor force, financial services, resolving commercial disputes, and maintaining trustworthiness. To this end, 11 task forces have been formed, overseeing 72 responsible entities. Of the 272 annual reform tasks introduced, 221 have been completed, and 33 out of 66 reform measures have been enacted.
Harbin is also committed to legally safeguarding the rights and interests of various market entities. This year, the city has routinely reviewed and cleaned up 1,652 regulations, administrative documents, and policy measures relevant to businesses. A “comprehensive and prudent” regulatory framework has been established, covering 1,942 items across 32 enforcement fields. The government is committed to minimizing disruptions for compliant and trustworthy enterprises, implementing a “double random, one public” regulatory model alongside a credit rating system that encourages lawful conduct. Since the beginning of the year, 434 cases related to intellectual property infringement and disruption of market order have been resolved, involving a total value of 3.32 billion yuan.
With advancements in digital governance, Harbin has completed upgrades for unified identity authentication, smart form filling, automatic submissions, electronic permits, electronic seals, and signatures. The city has achieved a remarkable 99% online processing rate, a zero-run rate, and an “once at most” rate. High standards have also been set to ensure efficient processing of matters, with 214 services launched through the “One Thing” initiative leading to 105,000 completed cases. The city has also introduced the “e-Bing City” mobile app, which allows users to handle administrative affairs across various levels, including applications for temporary ID certificates and certificates of no criminal records.
Additionally, Harbin has pioneered a directory for public credit information applications and is the first in the province to launch initiatives like “Integrity at Your Fingertips” and “Promise to Repair,” successfully restoring credit for 609 market entities. A tiered credit regulatory system has led to 12,400 tax-compliant companies benefiting from “silver-tax interaction” loans totaling 11.269 billion yuan, while 77 individuals have faced restrictions on their roles as legal representatives due to breaches of trust. The city is also collaborating with six departments, including the Cultural and Tourism Bureau, to promote “Credit + Tourism” initiatives under the “Credit Harbin” branding to enhance the city’s visibility.
In efforts to achieve new successes in supporting business development, Harbin is advancing the “Harbin Enterprise Service Platform,” which consolidates 2,763 policies designed to benefit enterprises. To streamline feedback from businesses and citizens, various complaint channels have been established, including the 12345 hotline, Harbin Business Online WeChat account, business environment reporting phone line, and the “e-Bing City” app, ensuring that all grievances are promptly addressed.
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