Outbound travel is available at 12 ports in Heilongjiang, and the 12367 hotline provides round-the-clock manual service

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Outbound travel is available at 12 ports in Heilongjiang, and the 12367 hotline provides round-the-clock manual service

During a news conference held on October 15, organized by the Publicity Department of the Communist Party of China’s Heilongjiang Provincial Committee and the Heilongjiang Provincial Government’s Information Office, Yang Jifeng, a member of the Party Committee and Deputy Director of the Heilongjiang Entry-Exit Border Inspection Station, shared important updates on the province’s outbound tourism capabilities.

He reported that Heilongjiang currently boasts 12 exit tourism ports. The National Immigration Administration has established the 12367 service platform, which offers 24/7 bilingual support in both Chinese and English to assist travelers.

Yang explained that the 12367 platform serves as a comprehensive service hub for inquiries, suggestions, and other needs related to immigration management. The Heilongjiang Entry-Exit Border Inspection Station is fully responsible for handling calls to the 12367 hotline regarding port clearance and border crossing. Their aim is to provide standardized, convenient, and efficient immigration management and consultation services for both domestic and international travelers.

Since its launch, the 12367 service platform has received over 19,750 calls, with a remarkable annual increase of 70.68%.

The 12 travel ports available for outbound tourism in Heilongjiang include Heihe, Suifenhe, Harbin, Jiamusi, Mishan, Tongjiang, Dongning, Mudanjiang, Raohe, Fuyuan, Luobei, and Xunke. Among these, Suifenhe, Mishan, and Dongning serve as land ports, allowing tourists to travel by international coach. Heihe, Tongjiang, Raohe, Luobei, Fuyuan, and Xunke are waterway ports where travelers can journey by boat. Finally, Harbin, Jiamusi, and Mudanjiang serve as air ports for those who prefer to fly.

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